Ace Hardware has been a household name in home improvement for decades. Established in 1924, the brand has grown into one of the largest hardware retail chains in the world. What makes Ace Hardware stand out is its unique business model—a cooperative of independent store owners rather than a corporate chain. This means that each Ace store is locally owned and operated, giving customers a personalized shopping experience while still benefiting from the strength of a global brand.
With over 5,800 stores in approximately 60 countries, Ace Hardware has built a reputation for providing high-quality tools, paint, lawn and garden essentials, plumbing supplies, and everything in between. Whether you are a DIY enthusiast or a professional contractor, Ace Hardware offers a vast selection of products to meet your needs.
Why Ace Hardware Stands Out
Unlike big-box competitors, Ace Hardware is known for its commitment to personalized service. Their stores may be smaller than warehouse-style hardware retailers, but that’s exactly what makes them special. Customers appreciate the knowledgeable staff who are ready to help with projects of any size. This dedication to customer service has positioned Ace as a go-to destination for home repair solutions, maintenance supplies, and expert advice.
Another major advantage is Ace’s ability to cater to local markets. Because the stores are independently owned, they stock products that fit the specific needs of the community. This means you’ll find region-specific items, whether it’s snow shovels in the Midwest, hurricane supplies in Florida, or desert-friendly landscaping tools in Arizona.
Ace Hardware’s Exclusive Product Lines
Ace Hardware isn’t just a distributor of big-name brands—it also has its own exclusive product lines that cater to both budget-conscious shoppers and those looking for premium tools. Some of the standout brands under Ace’s umbrella include:
- Craftsman: High-quality tools known for durability and performance.
- Benjamin Moore Paints: A trusted name in home improvement, available at select Ace locations.
- Ego Power Tools: A premium line of battery-powered outdoor equipment.
- YETI Coolers: Known for superior insulation and durability.
- Weber Grills: A favorite among BBQ enthusiasts.
These exclusive partnerships allow Ace to offer top-tier products that customers trust, making it a one-stop shop for all things home improvement.
The Convenience of Ace Hardware’s Online Shopping
While Ace Hardware thrives on in-store experiences, it has also embraced the digital age. The company’s website and mobile app provide a seamless online shopping experience. Customers can browse products, check local inventory, and even place orders for in-store pickup or home delivery.
Ace’s “Buy Online, Pickup in Store” (BOPIS) option has been a game-changer. It allows shoppers to reserve items online and pick them up at their nearest Ace location, often on the same day. This service is particularly useful for those tackling urgent home repairs or last-minute DIY projects.
For customers who prefer home delivery, Ace has expanded its shipping capabilities. Many locations now offer same-day or next-day delivery, bringing convenience to a whole new level.
Ace Hardware’s Commitment to Sustainability
Home improvement doesn’t just mean making homes better—it also means making the planet better. Ace Hardware has taken significant steps toward sustainability. Many stores offer recycling programs for batteries, light bulbs, and even paint, making it easier for customers to dispose of materials responsibly.
Additionally, Ace promotes eco-friendly products such as energy-efficient LED lighting, water-saving fixtures, and organic gardening supplies. The company is also working to reduce its carbon footprint by optimizing supply chains and reducing packaging waste.
Ace Rewards: A Loyalty Program That Pays Off
Ace Hardware’s loyalty program, Ace Rewards, is designed to give customers great value. Members earn points on every purchase, which can be redeemed for discounts on future buys. The program also provides exclusive promotions, birthday rewards, and special savings events throughout the year.
Signing up for Ace Rewards is free, and members receive personalized deals based on their shopping habits. This makes it a smart choice for anyone who regularly shops at Ace for home improvement needs.
Ace Hardware’s Expansion and Growth
Ace Hardware isn’t slowing down. The company continues to open new stores in communities worldwide, strengthening its presence in both urban and rural areas. Recent years have seen significant expansion into Latin America, the Middle East, and parts of Asia.
In addition to physical growth, Ace has been investing in digital innovations. The company is integrating artificial intelligence (AI) into its online shopping experience, making it easier for customers to find products, get project advice, and receive personalized recommendations.
Ace is also embracing automation in its warehouses to improve inventory management and delivery efficiency. These advancements ensure that Ace can continue to provide customers with the best possible shopping experience, both in-store and online.
Ace Hardware’s Community Involvement
One of the most admirable aspects of Ace Hardware is its dedication to giving back. Through Ace Hardware Foundation, the brand supports various charitable initiatives, including partnerships with Children’s Miracle Network Hospitals. Ace stores regularly host fundraising events, donate to local schools, and sponsor community improvement projects.
Beyond financial contributions, many Ace locations actively participate in local events, sponsor youth sports teams, and help with disaster relief efforts. This community-driven approach makes Ace more than just a hardware store—it’s a trusted neighbor.
Looking Ahead: The Future of Ace Hardware
As the home improvement industry evolves, Ace Hardware remains at the forefront of innovation. The company is continuously expanding its product offerings, refining its digital services, and enhancing customer experience.
With a perfect balance of old-fashioned customer service and modern technology, Ace is well-positioned to remain a favorite among DIYers and professionals alike. Whether you’re shopping in-store or online, Ace Hardware continues to be the go-to brand for quality tools, expert advice, and unbeatable convenience.
